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Last updated: November 17, 2025
Sophie Mae Atelier operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a personalized shopping experience. Sophie Mae Atelier uses the Shopify platform, which enables us to deliver these Services.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with us through the Services, or communicate with us in any other way. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and understand how your information is collected, used, and disclosed as described herein.
Personal Information We Collect or Process
When we use the term “personal information,” we refer to information that identifies, relates to, describes, or can reasonably be linked to you or another individual. Personal information does not include information that has been anonymized or aggregated in a way that cannot reasonably be linked to you.
Depending on how you interact with the Services, where you live, and applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:
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Contact information, including your first and last name, billing address, shipping address, phone number, and email address.
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Financial information, including credit or debit card numbers, bank account details, payment card information, payment confirmations, and other payment-related details.
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Account information, including your username, password, security questions, preferences, and settings.
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Transaction information, including items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your past transaction history.
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Communications with us, including information you provide when contacting customer support or otherwise communicating with us.
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Device information, including details about your device, browser, network connection, IP address, and other unique identifiers.
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Usage information, including how and when you interact with or navigate the Services.
Sources of Personal Information
We may collect personal information from the following sources:
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Directly from you, such as when you create an account, place an order, contact us, or otherwise provide information to us;
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Automatically through the Services, including from your device when you browse our website or use our products and services, through cookies and similar technologies;
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From service providers, including when we engage them to enable certain technologies or process personal information on our behalf;
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From partners or other third parties, where permitted by law.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:
Providing, Customizing, and Improving the Services
We use your personal information to provide and operate the Services, including to fulfill our contract with you, process payments, complete orders, remember your preferences and interests, send account-related notifications, process purchases, returns, exchanges, or other transactions, create and manage your account, arrange shipping, facilitate returns and exchanges, enable product reviews, and deliver a personalized shopping experience.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, or promotional communications via email, text message, or mail, and displaying advertisements for our products or services on the Services or on other websites.
Security and Fraud Prevention
We use personal information to authenticate accounts, provide secure payment and shopping experiences, detect, investigate, or take action regarding potential fraud, illegal activity, or malicious behavior, protect public safety, and secure our Services.
Communicating With You
We use your personal information to provide customer support, respond to inquiries, and maintain our business relationship with you.
Legal Purposes
We may use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government authorities, to establish, exercise, or defend legal claims, and to enforce or investigate potential violations of our terms, policies, or agreements.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: